Shipping Policy

Thank you for shopping with Cub & Bow. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Shipping Locations

We currently ship across India only.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders are not processed or dispatched on Sundays or public holidays.
• During peak seasons, sales, or promotional periods, processing times may be slightly longer.

Estimated Delivery Time

Once your order has been dispatched, estimated delivery times are:

• Kerala: 3–5 business days
• Rest of India: 4–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

We offer FREE shipping on all orders across India.

Courier Partners

To ensure reliable delivery, we ship through trusted logistics partners, including:

• Delhivery
• DTDC
• India Post

The courier partner may vary depending on your delivery location.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable), allowing you to track your shipment in real time.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided and the package is returned to us, we will contact you to arrange re-delivery. Additional shipping charges may apply for re-shipment.

Delayed Deliveries

If your order has not arrived within the estimated delivery timeframe, please contact our support team via WhatsApp or email. We will coordinate with the courier partner and keep you updated on your shipment.

Lost or Damaged Shipments

If your package is lost or arrives damaged during transit, please contact us immediately.

We will conduct an investigation with the courier partner. If the shipment is confirmed to be lost or damaged in transit, Cub & Bow will provide a replacement at no additional cost.

Customer Support

For any shipping-related questions or concerns, please contact us:

Email: [your@email.com]
WhatsApp: [+91 XXXXXXXXXX]

Business Address

[Your Business Address]

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By placing an order with Cub & Bow, you agree to the terms outlined in this Shipping Policy.